Introduction
FAMS is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, including through our website, emails, and newsletter subscriptions.
Information We Collect
Personal Information
We may collect the following personal information from you:
- Full Name
- Email Address
- Phone Number
- Postal Address
- Date of Birth
- Any other information you voluntarily provide to us to support your enquiry
Non-Personal Information
We may collect non-personal information, such as:
- Browser type and version
- IP Address
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Information about your visit, including the URL clickstream to, through, and from our site
How We Use Your Information
Personal Information
We use your personal information to:
- Provide and manage our services
- Respond to your inquiries and requests
- Process donations and payments
- Send newsletters and updates, if you have subscribed
- Improve our website and services
- Comply with legal obligations
Non-Personal Information
We use non-personal information to:
- Analyse website traffic and usage
- Improve website functionality and user experience
- Ensure website security and prevent fraud
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers, servers and business partners who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
- Law enforcement agencies, regulators, and other authorities if we are required to do so by law or in order to protect our rights, property, or safety
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Customise and improve your experience
- Measure the effectiveness of our marketing campaigns
You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.
Security
We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
Your Safety
We have implemented a safety exit button on the FAMS website. This feature is ideal for websites dealing with sensitive subjects such as domestic violence, rape, suicide, poverty, child abuse, and others.
How It Works:
- Instant Page Replacement: When a user clicks the safety exit button, it will instantly replace the FAMS website with a news page.
- Open a New Tab: Simultaneously, it will create and open a new tab with a shopping website. This effectively hides the FAMS page and provides a quick escape for users in need.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information.
- Objection: You can object to the processing of your personal information.
- Restriction: You can ask us to restrict the processing of your personal information.
- Portability: You can request that we transfer your personal information to another organisation.
To exercise any of these rights, please contact us using the details provided below.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@famscharity.org
- Postal Address: 353 Orbiston Street, Motherwell, ML1 1QW
- Phone: +44 01698 261010
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please check back regularly to see any updates or changes to our Privacy Policy.
Effective Date
This Privacy Policy is effective as of 24/06/2024.
By using our website and services, you agree to the terms of this Privacy Policy.