About Us

Welcome to FAMS

Building Resilience and Hope

At FAMS, we are dedicated to supporting the mental health and well-being of adults, young people and families affected by trauma, loss, or suicide. Our mission is to provide a safe space where individuals and families can find the support, resources, and community they need to navigate through challenging times and emerge stronger.

Our Mission

Our mission is to support those affected by trauma, loss, or suicide offering a comprehensive range of services designed to foster resilience, healing, and hope. We believe that everyone deserves access to mental health support, and we are committed to ensuring that no one has to face their struggles alone.

Our Vision

Our vision is a world where mental health challenges are met with understanding, compassion, and effective support. We aim to break down the stigma associated with mental health issues and create a community where everyone feels empowered to seek help and support.

Our Values

At FAMS, our core values guide everything we do. These values are the foundation of our commitment to supporting the mental health and well-being of adults and young people affected by trauma. Our key values are Compasion, Community and Practical Support. By adhering to these values, FAMS strives to make a meaningful and lasting difference in the lives of individuals and families, fostering a supportive and nurturing community.

Compassion

Compassion – Compassion is at the heart of everything we do at FAMS. We are dedicated to providing empathetic, understanding, and caring support to all individuals affected by trauma. We approach each individual and situation with empathy and understanding, recognising the unique experiences and challenges faced by those we serve.

Our commitment to compassion includes:

Active Listening: We take the time to truly listen to the experiences, concerns, and needs of those we support, ensuring that everyone feels heard and valued.
Non-Judgmental Support: We offer a safe space where individuals can share their stories and seek help without fear of judgment or stigma.
Personalised Care: We tailor our services to meet the unique needs of each individual, showing kindness and respect in all our interactions.
Crisis Intervention: We are prepared to offer immediate, practical assistance during times of crisis, ensuring that individuals have the support they need to cope with urgent situations.

Community Support

Community Support – We believe in the power of community as a source of strength, connection, and healing. By fostering a sense of belonging and mutual support, we help individuals build networks of care and understanding.

Our commitment to community support includes:

Building Connections: We create opportunities for individuals to connect with others who share similar experiences, fostering a sense of belonging and reducing isolation.
Engaging Families: We recognise the critical role that families play in the recovery process and work to involve and support them in meaningful ways.
Creating Safe Spaces: We provide safe, welcoming environments where individuals can share their stories, seek advice, and receive encouragement without judgment.
Resource Provision: We offer access to vital resources, such as informational materials, referrals to other services, and basic necessities, to support individuals in their daily lives.

Empowerment

Empowerement – We strive to empower individuals by providing the tools, resources, and support they need to overcome challenges and achieve their full potential. At FAMS, we believe in empowering individuals and communities to overcome challenges and thrive. Empowerment is at the heart of our mission, and we strive to equip those we support with the tools and confidence they need to rebuild their lives.

Our commitment to empowerment includes:

Building Confidence: We provide resources and training to help individuals develop self-confidence and self-reliance.
Personal Development: We provide training and workshops that equip individuals with the life skills they need to manage their mental health, navigate challenges, and improve their overall well-being.
Encouraging Self-Advocacy: We support individuals in finding their voice and advocating for their needs and rights.
Fostering Independence: We offer guidance and assistance to help individuals and families take control of their lives and make informed decisions.

At FAMS we understand that addressing mental health and trauma often requires more than emotional support; practical assistance is essential. We also uphold the highest standards of honesty and transparency in all our actions, building trust with our community, partners, and stakeholders.

We also hold additional values and they are:

Inclusivity – We are dedicated to creating an environment where everyone feels welcomed, respected, and valued, regardless of their background, identity, or circumstances.

Collaboration – We believe in the power of working together. By partnering with other organisations, stakeholders, and the community, we amplify our impact and create lasting change.

Innovation – We are committed to continuously improving and innovating our services to better meet the needs of those we support, using the latest research and best practices in mental health care.

Respect – We treat everyone with dignity and respect, honoring their experiences and perspectives, and fostering an environment of mutual respect.

Resilience – We recognise the strength and resilience of those we serve and are dedicated to helping individuals build on these qualities to navigate through adversity.

Accountability – We take responsibility for our actions and decisions, ensuring we deliver on our promises and commitments to the community we serve.

Hope – We inspire hope and optimism, believing in the possibility of recovery, growth, and positive change for everyone affected by trauma.

Strategic Aims

At FAMS, our strategic aims guide our efforts to support the mental health and well-being of adults, young people and families affected by trauma, loss and suicide. These aims reflect our commitment to making a meaningful and lasting impact in the communities we serve.

Our strategic aims are as follows:

Enhance Accessibility to Support Services

Goal: Ensure that our support services are easily accessible to all individuals and families in need.
Actions:
- Expand our reach through community outreach programmes and partnerships.
- Utilise website and digital services to provide remote support and resources.
- Reduce barriers to accessing our services, including financial and logistical obstacles.

Promote Mental Health Awareness

Goal: Raise awareness about the impact of trauma on mental health and promote educational initiatives.
Actions:
- Develop and distribute educational materials on trauma, suicide and mental health.
- Conduct workshops and training sessions for the community and professionals.
- Engage in public awareness campaigns to destigmatise mental health issues.

Improve Community and Practical Support

Goal: Foster a supportive community environment where individuals feel connected and empowered.
Actions:
- Organise community events and group activities to build social connections.
- Provide practical support, such as advocacy, resources, and referrals.
- Join existing networks and / or establish peer support network to facilitate shared experiences and mutual aid.

Improve Outcomes For The Community

Goal: Continuously improve the quality and effectiveness of our services to achieve better outcomes for those we support.
Actions:
- Implement evidence-based practices and regularly evaluate our programmes.
- Collect and analyse feedback from service users to inform improvements.
- Invest in staff and volunteer training and development to enhance service delivery.

Empower Individuals and Families

Goal: Equip individuals and families with the skills and confidence to navigate their challenges and build resilience.
Actions:
- Offer empowerment programmes focusing on self-advocacy and skill-building.
- Provide personalised support plans tailored to individual needs.
- Encourage active participation in decision-making processes related to their care.

Expand Partnerships and Collaborations

Goal: Build strong partnerships with other organisations to enhance our impact and reach.
Actions:
- Collaborate with local agencies, charities, and stakeholders to co-ordinate support.
- Seek funding opportunities and resources to expand our programmes, services and reach.
- Engage with policymakers to advocate for policies that support mental health and trauma recovery.

By pursuing these strategic aims, FAMS is dedicated to creating a supportive and inclusive environment where individuals affected by trauma can find hope, healing, and empowerment.

What Do We Do

Therapy and Counseling: We offer individual and group therapy sessions to help individuals process their experiences, develop coping strategies, and work towards healing.
Support Groups: Our support groups provide a safe space for individuals to share their experiences, connect with others who understand their journey, and find mutual support.
Crisis Intervention: In times of crisis, our team is ready to provide immediate support and intervention to ensure the safety and well-being of those in need.
Education and Awareness: We are committed to raising awareness about mental health issues and providing education to help individuals and communities better understand and support those affected by trauma.
Community Outreach: Through our community outreach programmes and events, we work to build strong support networks and provide resources to those who may not have access to traditional mental health services.

Our Story

FAMS was founded on the belief that everyone deserves a chance to heal and thrive. Our team of dedicated professionals brings together years of experience in mental health, community development, and support services. We understand the profound impact trauma can have on individuals and families, and we are here to offer hope and help every step of the way.

Meet Our Team

Our team is composed of compassionate and experienced professionals, including therapists, counsellors, support staff and fabulous volunteers, all dedicated to providing the highest level of care, service and support. Each member of our team is committed to making a positive difference in the lives of those we serve.

Get Involved

We believe that everyone can play a role in supporting mental health and well-being. Whether you want to volunteer, work with us, or form a partnership, there are many ways to get involved and make a difference. Visit our Get Involved page to learn more.

Stay connected with FAMS by subscribing to our newsletter! Our updates bring you the latest news, events, and resources dedicated to supporting the mental health and well-being of adults and young people affected by trauma. To join FAMS Newsletter please sign-up here. Subscribe today and join our community in making a difference!

Contact Us

If you or someone you know is struggling, don’t hesitate to reach out. Our team is here to help. Visit our Contact Us, or an Appointment page for more information on how to get in touch.

Thank you for visiting FAMS. Together, we can build a community of resilience, hope, and healing.